Patient Services Coordinator – PET/CT Scheduler

Description:

Acts as a member of a team to assure the best possible reception, registration, and scheduling for patients, visitors and others.  Supports physicians and other clinical staff in efforts to provide patient with the best possible services.

The primary role of this position is monitoring the lower level lobby and handling all PET/CT scheduling, among other PSC responsibilities.

Qualifications:

Knowledge of medical terminology (or completion of medical terminology within six months of hire).  Good verbal and written communication skills.  Excellent interpersonal skills.  Ability to work collaboratively and respectfully with others.  Time management and organizational skills.  Ability to manage and prioritize multiple tasks.  Ability to work effectively and efficiently under high volumes of patients and multiple interruptions.  Knowledge of personal computer and Microsoft Windows.  HS Diploma or equivalent required, college experience preferred.  At least 3 years customer service experience required.  Experience in medical facility is preferred.

Status:

Full-Time (1.0 FTE)

Clinical Data Analyst

Description:

Responsible for ongoing development, analysis and presentation of healthcare information pertaining to medical operations, financial and demographic data. This includes the development and preparation of adhoc reports as well as scheduled weekly/monthly/quarterly reports for WMCC staff. The Data Analyst  must analyze data and information from conceptualization through presentation of the data. The Data Analyst will also utilize analytical tools/software in performing daily report generation and analysis.

Qualifications:

Bachelor’s degree in computer science, mathematics, statistics, healthcare or related field strong preferred.  Experience as a data analyst or decision support analyst preferred.  Strong analytical capabilities and experience in presenting data and trends.  Proven experience working with large data sets in relational database environment preferred.  Knowledge of healthcare business systems and electronic medical records preferred.  Experience and / or demonstrated understanding of ICD-9, ICD-10, LOINC, and CPT preferred.  High level of discretion and integrity to operate effectively in environment requiring handling of confidential/sensitive information.  Ability to interpret, comprehend and transmit complicated and detailed instructions.  Ability to organize prioritize and work independently as well as schedule and produce work in a timely manner.  Demonstrated ability to work with others and to effectively communicate verbally and in writing.

Status:

Full-Time (1.0 FTE)

Genetic Counselor

Description:

Provides genetic counseling as a practitioner in collaboration with other members of the patient’s health care team.  Works directly with the patient to provide assessment, counseling, follow-up and referral to community resources if necessary.  Provides needed documentation for patient and physicians.  Provides educational information / experiences for students and health care professionals.  Works in collaboration with the lab and other needed departments within and outside WMCC to coordinate necessary services.

Qualifications:

Masters degree in Genetics with minimum of three years experience in clinical genetics and medical / patient care counseling is required.  Certification in genetic counseling required by the American Board of Genetic Counseling or similar board. Experience in Oncology is preferred.  Advanced knowledge and proficiency in using personal computing systems required, experience with an EMR preferred.  High level of discretion and integrity, and compliance with HIPAA standards required.  Ability to organize prioritize and work independently is necessary.  Demonstrated ability to work with others, and to effectively and clearly communicate verbally and in writing.

Status:

Full-Time (1.0 FTE)

Oncology Nurse Liaison

Description:

An Oncology  Nurse Liaison is a registered professional nurse with expertise in oncology, who, for a specific physician population, is responsible for acting as a patient advocate, developing and implementing nursing process, acting as liaison between disciplines, acting as a educator to patients and others, conducting research and representing WMCC’s professional Medical Oncology nursing staff within and outside WMCC.

Qualifications:

Bachelors degree in nursing or equivalent education plus experience required. Current State of Michigan license as registered nurse required.  Experience working in oncology with certification in oncology and/or chemotherapy highly desirable.  Oncology Certified Nurse or completion within two years of employment required.  CPR Certification required.  Ability to communicate, both oral and written, technician and other procedures to all staff, physicians, and patients.  Must be able to read, comprehend and follow complicated treatment plans.  Ability to work tactfully and compassionately with patients and their families and/or care givers.  Must exhibit problem solving skills in handling both interpersonal and technical discrepancies.  Competency with personal computer required, including word processing and database skills.  Experience working with software utilized by WMCC highly desirable.

Status:

Full-time (1.0 FTE) and On-Call/PRN (0.00 FTE) positions available

Registered Nurse – Infusion

Description:

Under the direction of the Infusion Nurse Manager, accurately provides safe, professional nursing and care coordination to patients undergoing treatment through medical oncology. The infusion nurse accurately evaluates patient condition, teaches, counsels, and acts as a resource for patients and their significant others for support and for disease and treatment information. The infusion nurse provides appropriate information to patients and family members regarding Chemotherapy treatments and side effects.

Qualifications:

Bachelor Degree in Nursing or equivalent education plus work experience required. Current State of Michigan license as a registered nurse required. Experience working in oncology with certification in oncology (OCN) highly desirable. Chemotherapy / Biotherapy provider card or completion within two years of employment highly recommended, standard of expectations. CPR certification required. Ability to communicate, both oral and written, technical and other procedures to all staff, physicians, and patients. Must be able to read, comprehend and follow complicated treatment plans, and have the ability to perform basic arithmetic and algebraic calculations. Ability to work tactfully and compassionately with patients and their families or caregivers. Exhibits problem solving skills in handling both interpersonal and technical discrepancies. Basic personal computer skills necessary, preferably with software utilized by WMCC.

Completes the ONS Chemotherapy and Biotherapy course and passes exam within 2 years of employment, or evidence of current provider card; maintains this status every 2 years.  This is a highly recommended standard of expectation.

Status:

On-Call / PRN (0.00 FTE)

Phlebotomist

Description:

Under the supervision of the Laboratory Manager, obtains blood and other specimens for laboratory testing according to the physicians’ orders.   Must verify patient identification, prepare skin sites, perform venipunctures and capillary punctures using aseptic techniques and label specimens correctly.  Makes recommendations to manager for restocking supplies.  Maintains familiarity with the laboratory computer system.  Performs waived testing.

Qualifications:

 Strong oral, written and interpersonal communications to interact effectively with patients, employees, peers and the general public.  Ability to read and comprehend detailed written and verbal instruction as normally acquired through completion of high school or equivalent.  Certified Phlebotomist through an accredited program is greatly preferred.  Minimum of 3 years blood drawing experience.

Status:

On-Call / PRN  (0.0 FTE)

Medical Records / Chart Prep

Description:

Responsible for scanning and indexing all medical records in appropriate patient’s EMR.  Verifies and completes request for medical records to physicians and other appropriate parties.  Responsible for preparing charts for patient appointments.  Responsible for maintaining the daily operation of the Medical Records/Chart Prep department in compliance with appropriate policies and guidelines.

Qualifications:

 Knowledge of medical terminology (or completion of medical terminology within six months of hire).  Good verbal and written communication skills.  Excellent interpersonal skills.  Ability to work collaboratively and respectfully with others.  Time management and organizational skills.  Ability to manage and prioritize multiple tasks.  Ability to work effectively and efficiently under high volumes of patients and multiple interruptions.  Knowledge of personal computer and Microsoft Windows.  HS Diploma or equivalent required, college experience preferred.  At least 3 years customer service experience required.  Experience in medical facility is preferred

Status:

Part-Time (0.60 FTE)

Med Tech – Lab

Description:

Under the direction of the lab manager the Medical Technologist performs the clinical laboratory tests according to established policies and procedures to obtain data for use in diagnosis and treatment of disease.  Analyzes and interprets test results and acts to ensure their accuracy.

Qualifications:

Bachelors degree in medical technology, including completion of a supervised one-year clinical internship.  Certification as a Medical Technologist (ASCP) or equivalent.  Minimum of one year working experience with emphasis on hematology and cell morphology.  Very good communication and interpersonal skill to interact with patients, management, co-workers, and the general public.  Ability to interpret, comprehend and transmit complicated and detailed instructions.  Ability to organize, prioritize, multi-task and work independently as well as schedule and produce work in a timely manner.  Ability to pay attention to details is required.

Status:

On-Call (PRN)

Certified Medical Assistant

Description:

Under the direction of the Lead Medical Assistant, responsible for assisting nurses, physicians and other staff with patient care, clerical, environmental, and organizational tasking, including preparing patients for office visits, maintaining patient/physician waiting rooms, and coordinating physician’s-patient room schedules.  Provide information to patients so they may fully utilize and benefit from the clinic services.

Qualifications:

High School diploma required, some college preferred. Completed a Medical Assistant program and is certified or registered as a MA. CPR certification required. Basic computer skills necessary. Scheduling experience preferred.  Ability to communicate, both oral and written, technical and other procedures to all staff, physicians, patients and outside health care systems. Works as a team player.  Ability to interact compassionately, with tact, and diplomacy, with cancer patients, their families, and/or caregivers. Excellent organizational skills, including planning, prioritizing, and completing delegated tasks.  Ability to project a pleasant and professional image to patients, caregivers, volunteers, and co-workers.

Status:

Full-Time (1.0 FTE) – Multiple Openings

Interested candidates should send a cover letter and resume and/or employment application to:

Human Resources
West Michigan Cancer Center
200 North Park Street
Kalamazoo, MI 49007
Phone: (269) 373-7468
Fax: (269) 373-7480
E-mail:  jobs@wmcc.org

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