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WMCC: My First Visit

My First Visit

As you prepare for your first visit with us—and to speed the registration process—you may complete required paperwork ahead of time by clicking here to MyWMCC and downloading several required forms.  In addition, please bring the following with you to your first doctor appointment:

What to bring with you:

  • Insurance Cards (including insurance authorization, if needed)
  • Prescription Cards
  • Co-payment (if required by your insurance plan)
  • List of medications and dosages including date prescribed and name of prescribing physician
  • A copy of your Advance Directive (Living Will and/or Power of Attorney for Health Care), if you have one,  which may be placed in your permanent record

If requested, please bring:

  • Picture ID
  • X ray (actual films or CD) and x-ray  reports (i.e. MRI, PET scan, CT, bone scan, mammogram, diagnostic reports)
  • Pathology report and slides
  • Medical records

You are encouraged to bring a family member or friend with you to your appointment.  Your companion can help you travel to the cancer center, share in listening and asking questions during your consultation, and provide you with the support you may need while trying to make decisions about your health care.

Parking

West Michigan Cancer Center provides a patient parking lot in front of the building.  We also provide several designated overflow parking spaces in the city parking lot adjacent to our own.  The city lot entrance is located on Eleanor Street.  Our overflow spaces are identified by signage as “Reserved by WMCC”.

Upon arrival at West Michigan Cancer Center:

  • Proceed to the 1st floor registration desk to check-in.

During the visit:

  • Take notes or have a family member or close friend come with you to take notes, or ask to tape record the visit
  • Ask any questions and be sure you understand the answers
  • Tell your doctor how much information you want to know;  some people want to know all the details while others may want a general overview

Questions to ask your doctor:

  • What kind of cancer do I have?
  • How far along is my cancer? (What stage is it?)
  • What are the possible treatments for the type of cancer I have?
  • What are the advantages and disadvantages of each?
  • How long will I receive treatment, how often, where and how will it be given?
  • When will you know if it is working and how?
  • What will happen if this treatment doesn’t work?
  • Are there any supplemental treatments, vitamins or nutritional aids that would help my treatments?

After your visit:

Keep track of appointments, tests, procedures and treatments performed, including where and when they were done.  Report for all treatments and follow up care.  If you are unable to keep an appointment, please call us 24 hours or more in advance at 269-382-2500, and dial ‘3’.

Important:

Each time you return for a treatment or doctor visit, please check in at the 1st floor registration desk.