What to bring with you:

  • Picture ID
  • Insurance cards (including insurance authorization, if needed)
  • Prescription cards
  • Healthy and history packet with completed questionnaire
  • Co-payment (if required by your insurance plan)
  • List of medications and dosages including date prescribed and name of prescribing physician
  • A copy of your Advance Directive (Living Will and/or Power of Attorney for Health Care), if you have one,  which may be placed in your permanent record
  • If you have an appointed Power of Attorney, that person is required to be in attendance at your initial consultation

If requested, please bring:

  • X ray (actual films or CD) and x-ray  reports (i.e. MRI, PET scan, CT, bone scan, mammogram, diagnostic reports)
  • Pathology report and slides
  • Medical records

Current Restrictions on Caregivers/Visitors during COVID-19 Health Crisis

The State of Michigan has imposed temporary restrictions on entry into health care facilities. Only patients and WMCC medical personnel are allowed in the center. This means that all visitors including caregivers/family members and friends are prohibited from entering our center. 

Visitors are encouraged to connect with patients using phone, email, texting and other electronic communication. This is a temporary but necessary measure to prevent the spread of disease and we sincerely apologize for the inconvenience.

Parking

WMCC provides patient parking in the lot in front of our building as well as an adjacent lot directly north of our facility.

Upon arrival at West Michigan Cancer Center & Institute for Blood Disorders:

  • Proceed to the 1st floor registration desk to check-in.

During the visit:

  • You are encouraged to bring a pad of paper and pen to take notes. You may also tape record the visit using a tape recorder or cell phone
  • Ask any questions and be sure you understand the answers
  • Tell your doctor how much information you want to know;  some people want to know all the details while others may want a general overview

Questions to ask your doctor:

  • What kind of cancer or blood disease do I have?
  • How far along is my disease? (What stage is it?)
  • What are the possible treatments for the type of disease I have?
  • What are the advantages and disadvantages of each?
  • How long will I receive treatment, how often, where and how will it be given?
  • When will you know if it is working and how?
  • What will happen if this treatment doesn’t work?
  • Are there any supplemental treatments, vitamins or nutritional aids that would help my treatments?

After your visit:

Keep track of appointments, tests, procedures and treatments performed, including where and when they were done.  Report for all treatments and follow up care.  If you are unable to keep an appointment, please call us 24 hours or more in advance at 269-382-2500, and dial ‘3’.

Important:

Each time you return for a treatment or doctor visit with a lab test scheduled, please check in at the 1st floor registration desk.  Also, if you’re insurance coverage changes, please let the 1st floor registration desk know so that they can scan your new card to be sure that we are billing the correct insurance carrier for your care.