Consistent and reliable transportation is very important to receiving treatment.  The resources listed below are available to help you meet your transportation needs. If you have questions about any of these programs, please contact the Social Services Department at (269) 384-8686, (269) 373-7446, or (269) 384-8629.

American Cancer Society Road to Recovery
1-800-227-2345
This volunteer-based program is for all cancer patients and requires at least 4 business days’ notice.  Patients must be ambulatory and get in/out of a vehicle without assistance or have a caregiver with them.  Contact the call center at (800) 227-2345 to discuss your request.

Metro County Connect
1-269-337-8858
This is for individuals of any age in Kalamazoo County for medical and non-medical related transportation.  Monday-Saturday from 6:00 am to 10:00 pm.  Reduced fares may be available.

Shepherd’s Center Escort Transportation
269-383-1122
This program is volunteer-based, available to seniors over the age of 60 in Kalamazoo County and is limited to 2 rides per week, Monday through Thursday, 8:00 am to 4:00 pm.  Patients must be ambulatory. Suggested $10 donation for volunteer drivers. Please call for more information.

South County Community Services
269-649-2901
Volunteer drivers provide transportation for medical appointments Monday through Friday for adults 60+ in the Fulton, Schoolcraft, Scotts and Vicksburg areas. Donations are accepted. At least a week’s notice is needed to set up ride assistance.

Van Buren Public Transport
269-427-7921
They provide some out-of-county transportation for appointments in Kalamazoo and St. Joseph. Appointments must be set up in advance (up to 14 days) as reservations fill up quickly. $10 one-way for seniors, students and individuals with disabilities. $20 one-way for general public.

PrideCare Ambulance
269-366-3058
For non-emergency or emergency transportation services throughout Kalamazoo, Berrien, Cass, Barry and Van Buren counties.  In county rate of $60 one way, $90 roundtrip. Out of county: additional $2 per mile to destination. This service is an out-of-pocket expense; some discounts apply with a membership.

Life EMS Ambulance
269-349-4411
For non-emergency or emergency transportation services anywhere in southwest Michigan. This service is an out-of-pocket expense; some discounts apply with a membership. Please contact them to inquire.

For MEDICAID Patients:
***Please call your provider to inquire about arranging transportation for MEDICAL appointments only***

Traditional Medicaid
Contact your Department of Health & Human Service worker at your county office. Your worker can request the Community Ride Coordinator (CRC) to get involved in coordinating your care.

Aetna Medicaid
800-947-2133
At least 3 business days notice is required. Mileage reimbursement is .32 cents/mile, set up is required. Transportation options for weekend appointments. Please call for more information and to ask about eligibility.

BCCCNP (Breast and Cervical Cancer Control Navigation Program) Medicaid
888-243-4087
If you are in Kalamazoo, Allegan, Berrien, Branch, Calhoun, Cass, St. Joseph, or Van Buren Counties, please call the Southwest Michigan BCCCNP Office at (888) 243-4087 or (269) 373-5213 to inquire.

Coventry Cares of Michigan
800-947-2133
At least 3 business days’ notice is required. Mileage reimbursement is .32 cents per mile, set up is required.  Please call for more information and to ask about eligiblity.

McLaren Medicaid
866-712-1057
Contact them for transportation and/or mileage reimbursement to medical appointments only.

Complete Health Medicaid
877-564-5905
Transportation to medical appointment is available Monday through Friday, 8:00 am-5:00 pm. 3 business days notice is required. (Mileage reimbursement is not available.) Please call for more information and to ask about eligibility.

McLaren Medicaid
888-327-0671, press 1, then 1, then 7 when prompted.
At least 2 days notice is required. Mileage reimbursement is .23 cents/mile, set up is required. Please call for more information and to ask about eligibility.

Meridian Medicaid
800-821-9369
Transportation to medical appointment is available Monday through Friday,8:00 am-6:00 pm. 3 business days notice is required. Mileage reimbursement is .42 cents/mile, set up is required. Please call for more information and to ask about eligibility.

Molina Healthcare of Michigan
866-712-1063
At least 3 business days notice is required. Mileage reimbursement is .36 cents/mile, set up is required. Please call for more information and to ask about eligibility.

Priority Health Choice
888-975-8102, press 2 as a member, then press 2 again for transportation.
At least 3 business days notice required. Transportation can be scheduled up to 2 weeks in advance. Mileage reimbursement is .36 cents/mile, set up is required. Please call for more information and to ask about eligibility.

United Healthcare Community Plan Medicaid Transportation Line
877-892-3995 or 866-535-0137
At least 3 business days notice is required to arrange transportation. Mileage reimbursement is .42 cents/mile, setup is required. Please call for more information and to ask about eligibility.